DELIVERY

DUE TO CORONAVIRUS AFFECTING STAFFING LEVELS AT VARIOUS COURIERS, THERE COULD BE A SLIGHT DELAY WHEN RECEIVING YOUR ORDER. 

HOW WE DELIVER

We dispatch orders using:

• Royal Mail 
• DPD
• UPS
• FEDEX
• PARCELFORCE

DELIVERY DETAILS

CUSTOMS DUTIES ON ORDERS FROM OUTSIDE OF THE UK

Import duties and taxes may apply upon receipt of orders shipped outside of the UK. These duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes. It will be your responsibility to pay them if and when asked to by your local authorities.

WHAT HAPPENS IF WE ARE UNABLE TO DELIVER

We realise that occasionally we may try to deliver an order and nobody will be available to sign for the goods or the item may be too large to post.

Each time an attempt is made, our delivery agent will leave a card at the delivery address confirming that they have tried to deliver. This card contains details for you to arrange to collect the order directly from their depot or to arrange a convenient time to deliver. The goods will only be held for a limited time. Please respond within the timescale mentioned on the card.